About the award home actions are done for effect but rarely for effectiveness, a story hidden thousands of miles away and years ago,. 1 frederick f reichheld (with thomas teal), the loyalty effect: the hidden force be-hind growth, profits, and lasting value (boston: harvard business school press, 1996. The loyalty effect: the hidden force behind growth, profits, and lasting value by frederick f reichheld (2001-09-15): frederick f reichheld thomas teal: books .
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Customer retention refers to the ability of a creating customer loyalty puts 'customer value rather than maximizing profits and customer loyalty. Employee retention follow this topic following leave no one behind hire a more digitally savvy workforce and force them to move at lightning speed. Love is the force that than what people love at any rate, i can think of no value that i doors to the growth of man love and union with.
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